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FAQ

EVERYTHING YOU NEED TO KNOW ABOUT YOUR ROOFTOP TOUR


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TOUR POLICIES


  • High-heeled shoes are not permitted on the rooftop
  • All participants must read and sign waivers and present valid I.D upon check-in.
  • No one under 18 without a guardian.
  • No backpacks, luggage, or large bags allowed on the rooftop.
  • No outside food or beverages.
  • The rooftop is not wheelchair accessible.
  • Participants must be capable of climbing and descending stairs.
  • If the tour is cancelled due to weather or other circumstances, refunds will be issued electronically within 24 hours.